PROFITILITY – TERMS OF SERVICE
Effective Date: September 6, 2026
Application: Profitility
Company: Grindstone Holdings LLC
Governing Law: State of Tennessee, United States
Version: 1.2
These Terms of Service (“Terms”) govern your access to and use of Profitility, including the Profitility mobile application, related websites, features, tools, and services (collectively, the “Service”). The Service is provided by Grindstone Holdings LLC (“Company,” “we,” “us,” or “our”).
By creating an account, accessing, or using the Service, you agree to these Terms and the applicable Profitility agreements, policies, and disclosures incorporated by reference. If you do not agree, do not use the Service.
The Service is intended only for individuals who are at least eighteen (18) years of age.
1. SERVICE DESCRIPTION
Profitility is a profitability-focused business companion designed primarily for independent contractors and gig workers. Depending on available features and your access level, the Service may help you organize and understand business information such as earnings, mileage, expenses, taxes, profitability, performance, and related operational records.
The Service may include:
• Revenue, expense, mileage, and business-record organization.
• OCR or similar extraction of information from submitted content.
• Automated calculations, analytics, summaries, and performance insights.
• AI-assisted insights, briefings, recommendations, forecasts, or other generated outputs.
• Exportable summaries or reports.
• Basic, Professional, promotional, trial, Early Adopter, lifetime, administrative, or other Company-authorized access levels.
Features may be added, modified, limited, or discontinued subject to these Terms and applicable law.
2. PERSONAL USE AND ELIGIBILITY
Grindstone Holdings LLC grants a limited, non-exclusive, non-transferable, revocable license to use the App for personal, non-commercial purposes.
You may use Profitility to organize information relating to your own independent work or business activity. You may not resell, sublicense, commercially redistribute, or provide unauthorized third-party access to the Service.
3. ACCOUNTS
You are responsible for maintaining the security of your account credentials, for activity conducted through your account, and for providing accurate and lawful information.
You must not impersonate another person, create accounts for fraudulent purposes, share credentials in a manner that compromises account security, or attempt to bypass authentication or access controls.
Notify the Company promptly if you believe your account has been accessed without authorization.
4. USER DATA AND RECORDS
Users retain ownership of the data and content they provide. The Company is granted a limited license to store, process, analyze, and display that data as reasonably necessary to operate, maintain, secure, support, and improve the Service.
You are responsible for the accuracy and legality of information you provide and for maintaining independent records appropriate to your business, tax, accounting, and compliance needs.
Additional information about collection, use, processing, retention, and deletion of data is provided in the Privacy Policy and Account Deletion & Data Retention Policy.
5. PROFESSIONAL ACCESS AND ENTITLEMENTS
Certain Service features may require Professional access. Professional access may arise from a paid subscription, Early Adopter access, a trial or promotional entitlement, lifetime access, an administrative grant, or another Company-authorized entitlement.
Not every Professional user is a paid subscriber, and not every Professional entitlement renews automatically. Access remains subject to the conditions applicable to the particular entitlement.
6. PAID SUBSCRIPTIONS
When you initiate a paid subscription through the Apple App Store or Google Play, the price, billing period, renewal terms, and other offer terms displayed by the applicable platform provider at the time of purchase govern the transaction.
Paid subscriptions purchased through the Apple App Store or Google Play automatically renew according to the offer and billing terms presented by the applicable platform provider unless canceled before renewal.
• Manage or cancel a platform subscription through the applicable Apple App Store or Google Play account settings.
• Cancellation prevents future renewal charges but ordinarily does not refund prior charges or immediately terminate access already purchased for the current billing period.
• The Company does not directly collect or store your full payment-card credentials for platform transactions.
• Refunds and billing disputes for platform purchases are governed by the applicable platform provider’s policies and applicable law.
Additional subscription terms are contained in the Subscription Terms.
7. FREE TRIALS AND INTRODUCTORY OFFERS
Where a free trial or introductory subscription offer is made available, the eligibility, duration, price after the offer, and renewal terms presented by the applicable platform provider at the time of purchase govern that offer.
A trial or introductory offer is a separate affirmative subscription transaction. Unless canceled in accordance with the applicable platform’s terms before the trial or introductory period ends, the subscription may automatically renew as a paid subscription.
8. EARLY ADOPTER ACCESS
Early Adopter access is complimentary promotional access to eligible Profitility Professional features and is not, by itself, a paid subscription or free trial.
Eligible Early Adopters receive complimentary Professional access during the Early Adopter period and for two (2) additional calendar months after the Company’s paid launch date. Early Adopter status alone does not create a charge and does not automatically convert into a paid subscription.
After complimentary access ends, continued Professional access requires a separately initiated qualifying subscription or another valid Professional entitlement; otherwise the account may continue with the then-available free or Basic offering, subject to applicable terms.
The Early Adopter Agreement & Disclosure contains additional program-specific terms.
9. OCR, AUTOMATED PROCESSING, AI, AND DATA ACCURACY
OCR-extracted data, automated calculations, analytics, AI-generated outputs, and other Service-generated results are informational only and may contain errors, omissions, or inaccuracies.
You are responsible for reviewing and independently verifying material information before relying on it. The Company does not guarantee the accuracy, completeness, availability, or suitability of generated results.
10. TAX, FINANCIAL, AND PROFESSIONAL-ADVICE DISCLAIMER
The Service provides informational and organizational tools only and does not constitute tax, legal, accounting, financial, investment, or other professional advice. AI-generated insights, summaries, recommendations, forecasts, and similar outputs are provided for informational purposes only.
You remain solely responsible for tax filings, recordkeeping, compliance obligations, and financial or business decisions. Consult an appropriately qualified professional when professional advice is needed.
11. ACCEPTABLE USE
You must use the Service lawfully and in accordance with the Acceptable Use Policy. Without limiting that policy, you may not:
• Use the Service for fraud, deception, unlawful activity, or intentional submission of materially false information.
• Attempt to gain unauthorized access to accounts, systems, data, subscriptions, entitlements, or security controls.
• Interfere with or disrupt the Service or third-party infrastructure supporting it.
• Use unauthorized bots, scraping, automated extraction, or similar methods to misuse or replicate the Service.
• Reverse engineer, copy, resell, or commercially exploit the Service except where expressly permitted by law or authorized by the Company.
12. THIRD-PARTY SERVICES
The Service may rely on third-party providers for infrastructure, authentication, analytics, OCR or document processing, AI or automated processing, diagnostics, subscription management, and related functionality.
Third-party services may be subject to their own terms and privacy practices. To the fullest extent permitted by law, the Company does not guarantee the availability, accuracy, or performance of third-party services.
13. PLATFORM NON-AFFILIATION
Profitility is not affiliated with, endorsed by, or sponsored by any third-party delivery or gig platform.
References to third-party platform names may be used for identification, categorization, recordkeeping, or explanatory purposes and do not imply partnership, sponsorship, endorsement, or integration unless expressly stated.
14. ACCOUNT DELETION AND DATA RETENTION
Users may request deletion of their account at any time through the App or by contacting support at support@profitility.app.
The production deletion process, any available recovery period, permanent deletion from active systems, limited legally required retention, and backup handling are described in the Account Deletion & Data Retention Policy.
User data is retained only as reasonably necessary to provide the Service, comply with applicable legal obligations, protect the security and integrity of the Service, prevent fraud or abuse, resolve disputes, and enforce applicable agreements.
Deleting a Profitility account does not itself cancel a subscription billed through Apple or Google.
15. INTELLECTUAL PROPERTY
All intellectual property in the Service, including software, code, algorithms, designs, branding, analytics systems, text, graphics, databases, and proprietary processing methods, is owned by Grindstone Holdings LLC or its applicable licensors.
Except for the limited license expressly granted to use the Service, no intellectual-property rights are transferred to you.
16. DISCLAIMER OF WARRANTIES
The Service is provided “AS IS” and “AS AVAILABLE.”
To the fullest extent permitted by law, the Company disclaims warranties of merchantability, fitness for a particular purpose, non-infringement, and accuracy or reliability. The Company does not guarantee that the Service will be uninterrupted, secure, error-free, or suitable for your particular purpose.
17. LIMITATION OF LIABILITY
To the fullest extent permitted by law, Grindstone Holdings LLC shall not be liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, lost wages, or data inaccuracies.
This may include tax penalties, filing or audit outcomes, OCR or data-extraction errors, automated calculation errors, AI-generated output inaccuracies, third-party platform actions, and financial or business decisions made using the Service.
To the fullest extent permitted by law, total liability shall not exceed the amount paid by you in the twelve (12) months preceding the claim, or fifty dollars ($50) if no payment has been made.
18. INDEMNIFICATION
You agree to indemnify and hold harmless Grindstone Holdings LLC from claims arising from misuse of the Service, violation of these Terms or applicable policies, fraudulent or unlawful activity, or user-provided data or decisions, to the extent permitted by applicable law.
19. SUSPENSION AND TERMINATION
The Company may suspend or terminate access for violation of these Terms, including fraud, abuse, unlawful activity, or conduct that threatens the security or integrity of the Service. Data handling following termination remains subject to applicable retention and deletion policies.
20. ARBITRATION
Any dispute arising out of or relating to these Terms shall be resolved by binding arbitration in Hamilton County, Tennessee, except where prohibited by law. You waive the right to participate in class actions or class-wide proceedings.
21. CHANGES TO THESE TERMS
The Company may modify these Terms from time to time. Continued use of the Service after revised terms become effective constitutes acceptance except where affirmative acceptance is required by law or required by the Service.
Material changes may be communicated by in-app notice, email when available, an updated Effective Date, or a request for affirmative acceptance.
Where affirmative acceptance is required, the Company may maintain a record of the agreement type, version, acceptance date and time, account identifier, and language presented.
22. SEVERABILITY
If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full force and effect to the fullest extent permitted by law.
23. GOVERNING LAW
This Agreement is governed by the laws of the State of Tennessee, United States, with venue and jurisdiction in Hamilton County, Tennessee.
24. CONTACT INFORMATION
Grindstone Holdings LLC
PO Box 492
Collegedale, TN 37363
support@profitility.app