PROFITILITY – TERMS OF SERVICE
Effective Date: March 1, 2026
Application: Profitility
Company: Grindstone Holdings LLC
Governing Law: Tennessee, United States
Version: 1.0
These Terms of Service (“Terms”) govern your access to and use of the Profitility mobile application (the “App” or “Service”) operated by Grindstone Holdings LLC (“Company,” “we,” “our,” or “us”).
By creating an account, accessing, or using the Service, you agree to these Terms. If you do not agree, do not use the Service.
The Service is intended only for individuals who are at least eighteen (18) years of age. By using the Service, you represent and warrant that you are 18 years of age or older.
1. Acceptance of Terms
Your use of the Service constitutes acceptance of these Terms and all related policies, including the:
- End User License Agreement (EULA)
- Privacy Policy
- Acceptable Use Policy
- Subscription & Refund Policy
- Tax & Financial Disclaimer
In the event of conflict, the EULA controls with respect to licensing matters.
2. Service Description
Profitility is a subscription-based SaaS platform designed to assist independent contractor delivery drivers in tracking and analyzing:
- Delivery revenue, tips, and expenses
- Mileage and route performance
- Profit and loss data
- Historical order records
Features may include:
- OCR extraction of offer data from user-provided screenshots
- Profitability estimates and order acceptance guidance
- Tax and mileage reporting exports
The Service is provided for personal business recordkeeping purposes only. It is not intended for enterprise fleet use, resale, or commercial redistribution.
3. Account Registration & Responsibility
You agree to provide accurate and complete information when creating an account.
You are responsible for:
- Maintaining the confidentiality of your login credentials
- All activity conducted under your account
- Verifying the accuracy of stored and exported data
- Maintaining independent financial and tax records
Anonymous, fraudulent, or false accounts are prohibited.
Inactive Accounts
Accounts inactive for twelve (12) consecutive months may be deleted after advance notice is sent to the registered email address.
Account Deletion
Users may request deletion of their account at any time.
Upon deletion request:
- The account enters a 30-day temporary suspension period
- You may restore access by logging in during that period
- After 30 days, account data is permanently deleted
- Backup data may be retained for up to 30 days for system integrity
We are not liable for data loss and recommend maintaining independent copies of financial records.
4. Subscriptions & Billing
Free Version
The free version may include limited functionality and restricted historical data access.
We do not guarantee indefinite storage of free-tier data.
Pro Version
Pro features may include:
- Screenshot OCR input
- Extended historical data access
- Downloadable tax and mileage exports
- Full expense and mileage tracking
Pricing
- Monthly: $7.99
- Annual: $79.99
Pricing may change upon reasonable notice. Changes apply at the next billing cycle.
Free Trial
We may offer a 30-day free trial. Unless canceled at least 24 hours before the trial ends, the subscription automatically converts to a monthly paid plan.
Trial eligibility is determined by Apple or Google and may be limited.
Billing & Refunds
All subscriptions are processed exclusively through Apple In-App Purchase or Google Play Billing.
Subscriptions:
- Automatically renew unless canceled at least 24 hours before the end of the billing period
- Must be managed through your Apple or Google account settings
All purchases are final. Refunds, if any, are governed solely by Apple App Store or Google Play policies. Grindstone Holdings LLC does not process payments or issue refunds directly.
5. Acceptable Use
You agree not to:
- Reverse engineer, decompile, or disassemble the Service
- Scrape, harvest, or resell data
- Use bots, automation, or unauthorized scripts
- Share account credentials
- Attempt unauthorized system access
- Submit fraudulent financial data
Violations may result in suspension, termination, or legal action.
6. Data & Privacy
Your use of the Service is governed by our Privacy Policy.
We collect limited personal information including:
- Name
- Email address
- Delivery earnings, expenses, mileage, and order data you provide
- Device identifiers and IP address (for security and troubleshooting)
Uploaded screenshots are processed via OCR. Images are not permanently stored unless explicitly stated.
We do not sell personal data and do not train AI models on user data.
Users are responsible for verifying all exported and calculated data.
7. Financial & Accuracy Disclaimer
All calculations, profitability estimates, mileage totals, and tax summaries are informational approximations only.
The Service does not provide legal, tax, accounting, or financial advice.
You assume all risk associated with financial decisions, tax filings, and compliance.
8. Intellectual Property
All software, algorithms, OCR processing systems, branding, and analytics models are the exclusive property of Grindstone Holdings LLC.
You are granted a limited license to use the Service solely as intended under these Terms.
9. Third-Party Services
The Service relies on third-party providers for cloud infrastructure and backend services (including Base44 or successor providers), payment processing, and OCR functionality.
We are not responsible for disruptions caused by third-party services.
10. Disclaimer of Warranties
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.”
WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND ACCURACY.
We do not guarantee uninterrupted, secure, or error-free operation.
11. Limitation of Liability
To the fullest extent permitted by law, Grindstone Holdings LLC shall not be liable for:
- Lost profits or income
- Tax penalties or audits
- Incorrect financial decisions
- OCR inaccuracies
- Indirect, incidental, or consequential damages
Our total liability shall not exceed the total amount paid by you to Grindstone Holdings LLC in the twelve (12) months preceding the claim.
If you have not paid for the Service, our total liability shall not exceed fifty dollars ($50).
12. Indemnification
You agree to indemnify and hold harmless Grindstone Holdings LLC from claims arising from:
- Misuse of the Service
- Fraudulent reporting
- Tax filings or compliance issues
- Violations of these Terms
13. Force Majeure
We are not liable for delays or failures caused by events beyond our reasonable control, including natural disasters, government actions, internet outages, or third-party service failures.
14. Dispute Resolution & Arbitration
Any dispute arising from these Terms shall be resolved by binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules.
Arbitration shall take place in Tennessee unless otherwise required by law.
You waive the right to:
- A jury trial
- Participate in a class action or class arbitration
Claims must be brought individually.
Opt-Out
You may opt out of arbitration by providing written notice to support@profitility.app within thirty (30) days of first accepting these Terms.
Small Claims
Either party may bring individual claims in small claims court.
15. Modifications
We may modify the Service, subscription pricing, or these Terms at any time.
Notice may be provided via in-app notification, email, or updated policy date.
Continued use after changes constitutes acceptance of revised Terms.
16. Severability
If any provision is deemed unenforceable, the remaining provisions remain in effect.
17. Entire Agreement
These Terms constitute the entire agreement between you and Grindstone Holdings LLC regarding the Service and supersede prior agreements.
18. Governing Law
These Terms are governed by the laws of the State of Tennessee, without regard to conflict of law principles.
19. Contact Information
Grindstone Holdings LLC
PO Box 492
Collegedale, TN 37363