PROFITILITY – END USER LICENSE AGREEMENT (EULA)
Effective Date: September 6, 2026
Application: Profitility
Company: Grindstone Holdings LLC
Governing Law: State of Tennessee, United States
Version: 1.2
This End User License Agreement (“Agreement”) is a binding legal agreement between you (“User,” “you,” or “your”) and Grindstone Holdings LLC (“Company,” “we,” “us,” or “our”) governing your access to and use of the Profitility mobile application and related services (collectively, the “App” or “Service”).
By downloading, installing, creating an account for, accessing, or using the App, you agree to be bound by this Agreement and applicable policies incorporated by reference. If you do not agree, do not use the App.
The App is intended only for individuals who are at least eighteen (18) years of age. By using the App, you represent and warrant that you are 18 years of age or older.
1. SCOPE OF LICENSE
Grindstone Holdings LLC grants a limited, non-exclusive, non-transferable, revocable license to use the App for personal, non-commercial purposes.
You shall not:
• Copy, modify, reverse engineer, decompile, or disassemble the App except where applicable law expressly permits such activity.
• Resell, sublicense, redistribute, or commercially exploit the App without authorization.
• Circumvent subscription, entitlement, authentication, security, or payment mechanisms.
• Extract, scrape, or replicate Service data at scale without authorization.
• Use the App for unlawful, fraudulent, deceptive, abusive, or unauthorized purposes.
This license does not grant you ownership of the App or its intellectual property.
2. OWNERSHIP
All intellectual property in the Service, including software, code, algorithms, designs, branding, analytics systems, text, graphics, databases, and proprietary processing methods, is owned by Grindstone Holdings LLC or its applicable licensors. No ownership rights in the Service are transferred to you by this Agreement.
3. ACCOUNTS AND USER RESPONSIBILITIES
You are responsible for:
• Maintaining the confidentiality and security of your account credentials.
• Activity conducted through your account.
• Providing information you submit to the Service accurately and lawfully.
• Reviewing imported, extracted, calculated, or generated information for accuracy.
• Maintaining independent financial, tax, accounting, and business records.
You remain solely responsible for tax filings, accounting records, compliance obligations, and financial or business decisions. Notify the Company promptly if you believe your account has been accessed without authorization.
4. PROFESSIONAL ACCESS, SUBSCRIPTIONS, TRIALS, AND EARLY ADOPTER ACCESS
4.1 Professional Access
Certain features may require Professional access. Professional access may arise from a paid subscription, Early Adopter access, a trial or promotional entitlement, lifetime access, an administrative grant, or another Company-authorized entitlement. Not every Professional user is a paid subscriber, and not every Professional entitlement automatically renews.
4.2 Paid Subscriptions
When you initiate a paid subscription through the Apple App Store or Google Play, the price, billing period, renewal terms, and other offer terms displayed by the applicable platform provider at the time of purchase govern the transaction. Prices and available plans may change.
Paid subscriptions purchased through the Apple App Store or Google Play automatically renew according to the offer and billing terms presented by the applicable platform provider unless canceled before renewal.
• Platform subscriptions are managed or canceled through the applicable Apple App Store or Google Play account settings.
• Cancellation prevents future renewal charges but ordinarily does not refund prior charges or immediately terminate access already purchased for the current billing period.
• The Company does not directly collect or store your full payment-card credentials for platform transactions.
• Refunds and billing disputes for platform purchases are governed by the applicable platform provider’s policies and applicable law.
4.3 Free Trials and Introductory Offers
Where a free trial or introductory subscription offer is made available, the eligibility, duration, price after the offer, and renewal terms presented by the applicable platform provider at the time of purchase govern that offer. Unless canceled as provided by the applicable platform before the trial or introductory period ends, the subscription may automatically renew as a paid subscription.
4.4 Early Adopter Access
Early Adopter access is complimentary promotional access to eligible Profitility Professional features and is not, by itself, a paid subscription or free trial.
Eligible Early Adopters receive complimentary Professional access during the Early Adopter period and for two (2) additional calendar months after the Company’s paid launch date. Early Adopter status alone does not create a charge and does not automatically convert into a paid subscription.
After complimentary Early Adopter access ends, continued Professional access requires a separately initiated qualifying subscription or another valid Professional entitlement; otherwise the account may continue with the then-available free or Basic offering, subject to applicable terms. Additional program terms are contained in the Early Adopter Agreement & Disclosure.
5. FREE OR BASIC ACCESS
The Service may offer free or Basic functionality. Available features, limits, storage, and capabilities may differ from Professional access and may change over time subject to applicable law and other governing terms.
6. DATA PROCESSING AND ACCOUNT DELETION
The Service may process user-provided financial and operational information, use OCR or similar technology to extract information from content you submit, perform automated calculations and analytics, generate AI-assisted outputs, and use third-party providers for functionality described in the Privacy Policy.
Users may request deletion of their account at any time through the App or by contacting support at support@profitility.app.
The deletion process, any available recovery period, permanent deletion from active systems, limited legally required retention, and backup handling are governed by the current Account Deletion & Data Retention Policy. Deleting a Profitility account does not itself cancel a subscription billed through Apple or Google.
7. DATA RETENTION
User data is retained only as reasonably necessary to provide the Service, comply with applicable legal obligations, protect the security and integrity of the Service, prevent fraud or abuse, resolve disputes, and enforce applicable agreements. Additional retention and deletion details are provided in the Privacy Policy and Account Deletion & Data Retention Policy.
8. DATA OWNERSHIP
Users retain ownership of the data and content they provide. The Company is granted a limited license to store, process, analyze, and display that data as reasonably necessary to operate, maintain, secure, support, and improve the Service.
Use of the Service does not transfer ownership of user data to the Company. The Company does not sell user personal data unless separately and clearly disclosed and legally permitted.
9. THIRD-PARTY SERVICES
The Service may rely on third-party providers for infrastructure, authentication, analytics, OCR or document processing, AI or automated processing, diagnostics, subscription management, and related functionality.
Third-party services may be subject to their own terms and privacy practices. To the fullest extent permitted by law, the Company does not guarantee the availability, accuracy, or performance of third-party services.
10. OCR, AUTOMATED PROCESSING, AI, AND DATA ACCURACY
OCR-extracted data, automated calculations, analytics, AI-generated outputs, and other Service-generated results are informational only and may contain errors, omissions, or inaccuracies.
You are responsible for reviewing and independently verifying material information before relying on it. The Company does not guarantee the accuracy, completeness, availability, or suitability of generated results.
11. TAX, FINANCIAL, AND PROFESSIONAL-ADVICE DISCLAIMER
The Service provides informational and organizational tools only and does not constitute tax, legal, accounting, financial, investment, or other professional advice. AI-generated insights, summaries, recommendations, forecasts, and similar outputs are provided for informational purposes only.
You remain solely responsible for tax filings, recordkeeping, compliance, and financial or business decisions. You should independently verify material information and consult an appropriately qualified professional regarding your specific circumstances when professional advice is needed.
12. PLATFORM NON-AFFILIATION
Profitility is not affiliated with, endorsed by, or sponsored by any third-party delivery or gig platform. References to third-party platform names are for identification, categorization, recordkeeping, or explanatory purposes and do not imply a partnership, sponsorship, endorsement, or integration unless expressly stated.
13. DISCLAIMER OF WARRANTIES
The Service is provided “AS IS” and “AS AVAILABLE.”
To the fullest extent permitted by law, the Company disclaims warranties of merchantability, fitness for a particular purpose, non-infringement, and accuracy or reliability. The Company does not guarantee that the Service will be uninterrupted, secure, error-free, or suitable for your particular purpose.
14. LIMITATION OF LIABILITY
To the fullest extent permitted by law, Grindstone Holdings LLC shall not be liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, lost wages, or data inaccuracies.
This includes, without limitation:
• Tax penalties, filing errors, or audit outcomes.
• OCR or data-extraction errors.
• Automated calculation, analytics, or AI-generated output inaccuracies.
• Third-party platform actions, disputes, interruptions, or failures.
• Financial or business decisions made using or in reliance on the Service.
To the fullest extent permitted by law, total liability shall not exceed the amount paid by you in the twelve (12) months preceding the claim, or fifty dollars ($50) if no payment has been made.
15. INDEMNIFICATION
You agree to indemnify and hold harmless Grindstone Holdings LLC from claims arising from misuse of the Service, violation of this Agreement or applicable policies, fraudulent or unlawful activity, or user-provided data or decisions, to the extent permitted by applicable law.
16. ENFORCEMENT AND TERMINATION
The Company may suspend or terminate access for violation of these terms, including fraud, abuse, unlawful activity, or conduct that threatens the security or integrity of the Service. Data handling following termination remains subject to applicable retention and deletion policies.
17. ARBITRATION
Any dispute arising out of or relating to this Agreement shall be resolved by binding arbitration in Hamilton County, Tennessee, except where prohibited by law. You waive the right to participate in class actions or class-wide proceedings.
18. MODIFICATIONS, VERSIONING, AND ACCEPTANCE
The Company may modify this Agreement from time to time. Continued use of the Service after revised terms become effective constitutes acceptance except where affirmative acceptance is required by law or required by the Service.
Material changes may be communicated through in-app notification, email when available, an updated Effective Date, or a request for affirmative acceptance.
Where affirmative acceptance is required, the Company may maintain a record of the agreement type, version, acceptance date and time, account identifier, and language presented. Historical acceptance records may be retained to document the terms previously accepted.
19. SEVERABILITY
If any provision of this Agreement is found unenforceable, the remaining provisions shall remain in full force and effect to the fullest extent permitted by law.
20. ENTIRE AGREEMENT AND RELATED POLICIES
This Agreement, together with applicable Profitility terms, policies, disclosures, and program-specific agreements incorporated by reference, constitutes the agreement governing your licensed use of the App. Where another Profitility document governs a specific subject, that document applies to that subject together with this Agreement.
21. GOVERNING LAW
This Agreement is governed by the laws of the State of Tennessee, United States, with venue and jurisdiction in Hamilton County, Tennessee.
22. CONTACT INFORMATION
Grindstone Holdings LLC
PO Box 492
Collegedale, TN 37363
support@profitility.app